FAQ

Frequently Asked Questions

Find answers to common questions about TradeStatix and learn how our platform can help improve your trading performance.

General Questions

TradeStatix is an AI-powered trade journaling and analytics platform designed to help traders track, analyze, and improve their trading performance. It offers advanced metrics, real-time market data, AI-driven mentorship, risk management tools, and trading psychology resources to support traders in making informed decisions.

TradeStatix is designed for traders at all levels: Beginner Traders learning disciplined habits, Active & Retail Traders refining their strategies with AI analytics, and Professional Traders leveraging deep data insights and advanced risk assessment tools.

TradeStatix enhances trading performance through detailed analytics to identify patterns, AI-powered insights for market analysis, trading psychology tools to manage emotional biases, and comprehensive risk management features.

Pricing & Subscription

We offer three flexible tiers: Free (Basic) with limited features, Pro ($29/month) with advanced analytics and AI tools, and Premium ($59/month) with full AI insights, real-time data, and unlimited features.

Yes! We offer a 7-day free trial on our Pro and Premium plans, allowing you to explore all features before committing.

Absolutely! You can upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes take effect in the next billing cycle.

We accept all major credit/debit cards and popular payment gateways including PayPal and Stripe for your convenience.

Features & Functionality

Our AI mentor analyzes your trading history, identifies patterns, and provides personalized insights to help refine your strategy. It serves as a virtual trading coach, offering data-driven guidance based on your actual trading behavior.

Session tracking monitors your trading performance during different market hours (London, New York, Asian sessions), helping you identify optimal trading times and performance patterns.

Yes! You can export your trade journal and analytics in various formats (CSV, PDF) for external analysis or record-keeping.

Yes, you can track and analyze multiple trading accounts within TradeStatix, giving you a comprehensive view of your overall trading performance.

Security & Support

Yes, we use enterprise-grade encryption and security protocols to protect your data. Your information is kept private and confidential at all times.

Simply visit dash.tradestatix.com to create your account. You can start with our free plan or begin a trial of our premium features right away.

We provide email support, live chat, and an in-app help center for all users. Premium subscribers enjoy priority support with faster response times.

Currently, we support manual trade entry and history uploads. Direct broker integration is on our roadmap and coming soon!

Still have questions?

Our support team is here to help. Contact us anytime for assistance.