Technical Support
Technical Support Guide
Find solutions to technical issues and learn how to optimize your TradeStatix experience.
Common Issues Resolved
Solutions to frequently encountered problems
- •Login and authentication issues
- •Data sync problems
- •Platform performance optimization
- •Browser compatibility fixes
- •Mobile app troubleshooting
Data Import/Export Guide
Managing your trading data
- •Supported file formats
- •Broker data integration
- •Bulk import procedures
- •Export options and formats
- •Data validation process
Platform Requirements
System requirements and compatibility
- •Supported browsers and versions
- •Mobile device requirements
- •Network specifications
- •Storage recommendations
- •Operating system compatibility
API Documentation
Using the TradeStatix API
- •API authentication
- •Available endpoints
- •Rate limits and quotas
- •Example API calls
- •Error handling
Error Messages Explained
Understanding and resolving error messages
- •Common error codes
- •Troubleshooting steps
- •System status checks
- •Error reporting process
- •Recovery procedures