Technical Support

Technical Support Guide

Find solutions to technical issues and learn how to optimize your TradeStatix experience.

Common Issues Resolved

Solutions to frequently encountered problems

  • Login and authentication issues
  • Data sync problems
  • Platform performance optimization
  • Browser compatibility fixes
  • Mobile app troubleshooting

Data Import/Export Guide

Managing your trading data

  • Supported file formats
  • Broker data integration
  • Bulk import procedures
  • Export options and formats
  • Data validation process

Platform Requirements

System requirements and compatibility

  • Supported browsers and versions
  • Mobile device requirements
  • Network specifications
  • Storage recommendations
  • Operating system compatibility

API Documentation

Using the TradeStatix API

  • API authentication
  • Available endpoints
  • Rate limits and quotas
  • Example API calls
  • Error handling

Error Messages Explained

Understanding and resolving error messages

  • Common error codes
  • Troubleshooting steps
  • System status checks
  • Error reporting process
  • Recovery procedures